balfour atelier
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Customer Care
Orders & Shipping
Yes. We ship worldwide with tracked delivery. Shipping options and delivery estimates are shown at checkout.
Most orders are processed within 24–48 hours. Delivery times vary by destination and will be displayed at checkout. You’ll receive a tracking link as soon as your order ships.
14-Day Returns
Yes. If the fit isn’t right, we offer size exchanges and returns. Visit our Returns & Exchanges page for steps and eligibility.
Use the size guide on each product page. If you’re between sizes, we recommend sizing up for comfort. For help, contact us with your height, weight, and usual waist size.
Depending on your country, duties may apply. If any fees are required, they are set by local customs authorities.